TOILETS

Family & All Gender toilets are available on Level 2 and 3. Male and female toilets are located in the basement. Changing facilities can be found in the basement, and on Level 2 and 3 (with cleaning products supplied). A parent/guardian room is available in the basement. All facilities are clearly signposted.

Our venue is wheelchair accessible and has lift access to all levels. Accessible toilets are located in the basement and on Level 3.

WIFI

We have free Wi-Fi in our foyer.

DRINKS AND SNACKS

We offer a range of cold and hot drinks, ice creams and a selection of sweet and savoury snacks from our Tuck Shop in the foyer. No food is allowed inside the auditorium, but cold and hot drinks (with a lid) are permitted.

Take a virtual tour of our foyer and main theatre space, the Weston Theatre:

WHEN YOU ARRIVE FOR A SHOW

Our Box Office team and Front of House ushers will be happy to assist with any questions you may have.

Please ensure you allow enough time to use the toilets before the start of the show.

We do not have a cloak room available to use.

We have two theatre spaces; the Weston Theatre is on the third floor and can be accessed via the lift or stairs and the Clore Theatre is on the ground floor. We also open our Foyle Studio space on the fourth floor for some shows and events.

Our Ushers will let you know when you can make your way into the theatres.

DURING THE SHOW

We want our audiences to feel comfortable when watching our shows and don't mind if they are vocal or energetic - in fact we actively encourage our audience to laugh, respond, clap and cheer!

There are just three things we ask in the auditorium - no photos, no phones and no food. We do allow drinks (hot drinks must have a lid) and ice creams during the show.

ACCESSIBILITY

Our building is wheelchair accessible throughout, assistance dogs are welcome and Sennheiser hearing loops are available on request.

There is an accessible toilet on the basement level with both stairs and lift to access. There is also a second accessible toilet on floor 2.

We want our shows to be accessible by everyone. Visit our Access page for more information.